Simplx Blog

I have said it before and I will say it again…..Simplx is the best way, and the only way in my opinion, to truly be successful with drop shipping.  I will happily challenge anyone to a test of success on eBay with their drop ship method of choice and even let them choose the metrics to determine the winner (as long as the metric doesn’t measure wasting time or money :).  I don’t say that to sound arrogant or prideful; my intention is to share my passion and belief from years of experience and success with Simplx.

There are several fundamental problems with other drop shipping models that make it difficult or impossible to be successful.  When I refer to other drop shipping models I mean getting involved with a company that sells you a list of drop shippers for you to contact and establish a relationship, or stores their own inventory in a warehouse and charges you a membership fee to give you access to that inventory, or that even sets up the relationships on your behalf and then charges you a drop ship fee for each product and/or a monthly access fee for the service.  I should probably dedicate a blog to discuss the fundamental problems of the different drop ship models, but for this blog I want to focus on the pitfalls to watch for when using Simplx

Simplx allows you to work with retail merchants that truly understand the supply chain.  These merchants know how to service a customer and what it means to get a quality product at the lowest price in the hands of a consumer.  Simplx allows you to work with these merchants and as such eliminates most of the fundamental problems that other drop shipping models have.  Unfortunately using Simplx can still be difficult and after a discussion with our trainer Riley we identified 4 main pitfalls that many Simplx members run into.  Hopefully a discussion about these pitfalls will help steer our valued and prospective members in the right direction.

PITFALL #1 — MANAGING MERCHANT RELATIONSHIPS

Even though Simplx sets up a commissionable affiliate relationship with hundreds of retail merchants, as a Simplx member you will still be required to set up a consumer account with that merchant for purposes of keeping your address and payment methods on file.  This is no different that making a purchase online for yourself from your favorite store and setting up an account.  I recommend that you set up an email address specifically for your Simplx drop shipping and use that when creating an account at a Simplx merchant.  The biggest pitfall that Simplx members run into with the merchant relationship is when they pick up the phone and contact that merchant directly.  That conversation often goes something like this:

NEW SIMPLX MEMBER: Hi, my name is Adam and I just signed up with Simplx to drop ship your products and had a question about a product on your website.

$6/hr CUSTOMER SERVICE REP: Umm, I’m sorry sir but we don’t do drop shipping and I don’t know what you mean by Simplx.

NEW SIMPLX MEMBER: Huh? I’m on the Simplx website right now and your company is listed right here and it says you will pay me 10% commission for every product that I sell.

$6/hr CUSTOMER SERVICE REP: Hmm, well there must be some kind of mistake or misunderstanding because I’ve never heard of Simplx.

NEW SIMPLX MEMBER: (with frustration and budding anger) Ok, well I’m going to call someone over there because something’s not right here……click.

What just happened?  Well, for starters Adam didn’t get his questioned answered about the product on the website.  On top of that he has now upset himself for no reason and he is no longer focusing on making money with his Simplx account.  What Adam didn’t know before he started his conversation with xyz merchant is that the $6/hr customer service representative will not be familiar with the names of the affiliate relationships that xyz merchant has set up.  In fact it is likely that the he doesn’t even know that their company has contracted affiliate relationships.  Secondly it is likely that the he is not familiar with the term drop shipping.  Have you purchased a gift for someone online and had that merchant ship that product to your family member?  If yes, then you have already participated in dropshipping minus the economical aspect that Simplx provides.  In my attempt for a little entertainment with this example I hope it successfully illustrates the pitfall to avoid.  If you have a question for a Simplx merchant about product then please contact them and get your question answered.  If you have a question about your Simplx account or a problem with a Simplx merchant in regards to your account, then contact Simplx and let us help you get it straightened out.

PITFALL #2 — COPYRIGHTS AND VERO

Through Simplx affiliate relationships our members may use images and content from a merchant website for the purpose of promoting and selling those products.  Even though members may have this legal right, product manufacturers may still enforce copyrights on their products through eBay’s VeRO program which stands for (Verified Rights Owner.)

eBay is committed to protecting the intellectual property rights of third parties and to providing its users with a safe place to trade. eBay created the Verified Rights Owner (VeRO) Program so that intellectual property owners could easily report listings that infringe their rights. It is in eBay’s interest to ensure that infringing items are removed from the site, as they erode buyer and seller trust.

The biggest issue we have seen with the VeRO enforcement with Simplx members usually has to do with the stock photo that you pull from a merchant’s website that belongs to the manufacturer.  If the manufacturer doesn’t like your auction for whatever reason they have the right and power through eBay to close down your listing.  This has happened only a few times in the past with some of my listings.  If I still wanted to sell that particular product then I would either edit the stock image by putting other images or words over the top of the image or I would purchase the product for myself and take my own photo and then use that photo for all of my listings.

PITFALL #3 — GROWING TOO FAST

See my previous blog PayPal Woes.

PITFALL #4 — FINDING NEW PRODUCTS TO SELL

These pitfalls weren’t listed in any order of importance, but if they were then this would definitely be the number 1.  We get more requests for help from new Simplx members wanting to find products that will sell well from their own website or from eBay than any other request.  The great thing about the Simplx model unlike any other drop shipping models is there are millions of different products to search through and sell.  What it really means is once you begin having success with your Simplx account, you don’t have to be concerned about telling your neighbor or your brother about your success with the fear that you may be creating a competitor for yourself.  There is plenty of room for you and for your brother to both be successful selling different products on eBay through the Simplx network.

With that being said let’s address this topic of finding new products.  First, make sure you are familiar with the Simplx Calculator and you use it frequently in the beginning to determine which products will sell well.  After a couple of months of searching through products to sell, you will get a good feel for profitable selling products without having to return to the calculator each time.  Second, make sure you subscribe to newsletters to at least 10 or 15 of the merchants you think you would like to use to drop ship products.  Third, almost every merchant has a “deals” page and you need to browse through those deals on a regular basis.  Fourth, ABB (always be browsing)…..the more you look at products the easier you will notice it becomes to find products to sell.  Once I start plugging products into the calculator I usually find something I want to list for sale after 6 to 8 products.  During the Simplx training session on “How to Find Hot Selling Products” you will be directed to several other lists and resources that you can turn to in order to find the hottest selling products on eBay as well as product trends that you will find useful in your product search.  Lastly, don’t give up.  There are plenty of products for you and your brother to list and sell to reach your financial objectives, but you need to stay committed and never give up.  Be sure to use the hot line if you ever find yourself running into the wall.  The process is difficult at first, but it does become very easy with time.

Popularity: 4% [?]

After 5 years of learning why some Simplx members succeed and some members fail we have identified a very simple pattern that if Simplx members will follow will lead them to have that first taste of success on eBay.  We have learned that the difference between success and failure is primarily based on a new members’ experience within the first month.  As such, our focus for the new year for every new Simplx member is to help each business sell at least one product from their website or on eBay within the first 30 days of joining Simplx.

Here are the 5 Simple Steps to Simplx Success that we will be emphasizing with every new Simplx member for 2010:

1. Get an eBay and PayPal account

2. Build your eBay rating to over 100

3. Sell at least 10 items from your garage on a $.99 no reserve auction

4. Identify 5 products from the Simplx network that will make a $10 profit based on the Simplx calculator

5. List and sell the 5 products, and then follow up with the drop ship hot line for feedback.

All of the training sessions being offered by Simplx now focus on the steps of success above.  Many new members have the tendency to jump ahead quickly with their business and in so doing they skip over the basics and fail altogether.  My message to all new members is to take it slow and focus on the steps above.  Take the first 30 days of your Simplx experience to make your first $10 or $15 profit.  Use the subsequent months to build off of the foundation of learning from the first month and grow your business at the rate that meets your business objectives.  Your chances of success will increase dramatically and your ability to grow your business with your new found knowledge will be greatly improved.

Best of luck to all and Happy New Year!  May 2010 be a profitable one for all of us.

Adam

Popularity: 6% [?]

Recently I discovered a whole new market that I have always made a point to avoid in the past and let me tell you why…..

Nine years ago I was putting myself through the Marriott School of Management at Brigham Young University by selling stuff on eBay.  At that time I was buying a lot of stuff off uBid.com in bulk and then I would resell it on eBay and on the bulletin board on campus.  My first large bulk purchase after having a little success was a lot of refurbished laptop computers that cost me about $10,000.  I sold a few off of the bulletin board on campus to students that I met in the Cougar Eat to show off the item before we agreed upon an amount, and the rest I sold on eBay where I discovered that the fees that they charged were much more enduring than the personalities I had to deal with on the face to face purchases.  Back then my strategy was to list a laptop at a $.99 no reserve auction with a buy it now option at a price usually a couple hundred dollars above what the average selling price was for the laptop.  All of the laptops closed within the average selling price range except for one.  A buyer from Russia paid the extra $200 for the buy it now option along with an extra $100 for faster shipping.  I was ecstatic!  I collected about $1000 total from this fellow for a laptop that only cost me about $600.  The buyer stated that he was trying to receive it in time for a birthday gift and after several emails we had back and forth I felt comfortable enough to release the shipment via an expedited shipping method to Russia….

One month later….

I received a peculiar email from PayPal with a warning about my transaction with the Russian stranger.

We have reason to believe that the transaction with which you recently participated with xyz buyer may have been fraudulent.  If you haven’t shipped this product yet please do not do so until we have concluded our investigation….

What??? Are you serious?  I get an email from PayPal 30 days after I complete the transaction on eBay with an outrageous assumption that I may have not shipped the item yet?  If I waited 30 days to ship any of my items now, PayPal would certainly shut my account down.  Five days after receiving that initial email I received a heart dropping follow up email from PayPal.  They confirmed that the transaction had in fact been completed fraudulently without the consent of the true owner of the PayPal account.  When I logged into my account I saw 2 new changes to my account 1)the word limited next to my PayPal account balance and 2)dark red bolded numbers with a minus sign totaling about $1000 next to my account balance.

I fussed and moaned and probably even cried to PayPal about what they had done to me.  Each person I talked to gave me the same half sympathetic listening ear followed up with an ultimatum to bring my account balance positive.  As a poor starving college student that money was long since spent.  I had a tough decision to make.  Leave PayPal holding the bag because I felt like they deserved it for not protecting me and kiss my relationship with them goodbye, or….bite the bullet, suck it up, pay the dues of the school of hard knocks, and make it right by transferring a $1000 from my bank account back into my PayPal account.  I think it is evident what I decided to do by the fact that today I run millions of dollars through my PayPal account every year.

Nine years ago I vowed that I had forever learned my lesson with International buyers and would never make the same mistake twice.  This year I changed my mind and here’s why….

PayPal security has evolved over the years and continues to provide greater protection for sellers for both domestic and International transactions.  In the past PayPal only provided protection for transactions that were shipped to confirmed PayPal addresses with the U.S.  Although PayPal still doesn’t provide the Confirmed address option for International PayPal account holders, they do provide additional verification processes that International account holders must complete.  If they do then you will receive a payment notification from your buyer that shows “Seller Protection – Eligible” written in green on the email receipt.  There are still some requirements as a seller that you must follow in order to qualify for the seller protection, but let me summarize this statement by saying that if those security measures were in place today as they were 9 years ago, I would have still made the decision to ship that laptop.

Today about 1/4 of the volume that I do on eBay is done so as I openly advertise my products for sale to International buyers.  About 3/4 of all profits that I make each day come from International buyers…..need I say more.  I still use the Simplx network to process all orders for my International buyers, but because most of the merchants on the Simplx network won’t drop ship directly to my International buyers I instead place the orders with the Simplx merchants to ship to my office and then I repackage them and put them in the mail to my buyers.  If I average about $15 on a drop ship order that I place through the Simplx network, then through my International orders I average about $70 for that same product.

So my message today is to explore the International realm of eBay buyers…..you could be missing out on thousands of dollars of profits by trying to avoid the Russian scammers, but even if you are scammed once for $1000 is it still worth the efforts and the hassle if your were not scammed for $10,000 of profits with International orders?

Popularity: 18% [?]

The question I see the most from Simplx customers and probably the most widely misunderstood concept about how the Simplx program works is grounded in the following 3 statements that I see too often from Simplx customers.

Simplx just links me to retail stores that anyone can buy from.

Why would anyone buy products that I list on eBay at a higher price if they can get that same product at a lower price from the same retail store listed as a Simplx supplier?

Simplx only provides me 2% cash back on xyz supplier that I use to list my products, which isn’t even enough to cover my eBay and PayPal fees.

The fallacy in these statements leaves new Simplx customers believing some of the statements I posted and addressed in the blog a few weeks ago, “Is Simplx A Scam?”  Which again, it is sad to think that Simplx is the perfect way in this down economy for people to find financial security, but some don’t end up doing so because they start to believe their own lies.  It is easy for me to boldly discredit some of the fallacious comments and naysayers I have seen over the years because of the many successful Simplx customers and my own personal Simplx eBay account.  My personal success is unique, but not impossible for other Simplx customers to achieve.  I don’t have any other tools or resources that other Simplx customers don’t have.  The primary reason for keeping active in the eBay community with my Simplx account is to stay on top of the changes that eBay makes and provide new information, knowledge, tips, and tricks to Simplx customers.  I wish every Simplx customer has the same eBay success that I have had, which if you look at my increasing volume and profit margins this past week I calculated I am running a $7 million to $8 million year business with the efforts of only 2 people.  Our company, Simplicity Group, which owns the Simplx product has had similar growth over the years and has been recognized by the INC 500 for a couple years in a row, but it took 50 to 80 employees to do so.

Here are 6 reasons I have identified why people are willing to pay more for products on eBay than what they might be able to get it for at the same retail store you will use to fulfill their order.

1.  They can’t use their Paypal account at the retail store.  Many people consider balances in their Paypal account as funny money and prefer to buy on eBay to be able to spend it.

2.  They don’t know that product is for sale at that great price from the retail merchant you found.

3.  They get cash back from a program like Bing.com that ultimately makes it cheaper for them to buy from you off eBay than from a retail store.

4. They have an eBay coupon or PayPal coupon that they want to use to make the purchase that ultimately makes it cheaper for them to buy off eBay.

5.  Many people prefer the ease and convenience of the checkout process and payment process of eBay rather than having to set up an account to purchase from a different website and then find their credit card to make the purchase.

6.  EBay and PayPal go to great extent to provide protection and warm fuzzies for people purchasing from you off eBay that other sites may not be able to offer.

One or a combination of these reasons provide plenty of available customers for you that would be willing to pay you $210 for an iPod that you have a big box retailer fulfill for you at $199.  Make sure you mark the item as a gift item during the checout process so they don’t know what you paid and make sure you get your 4 or 5 percent cash back from Simplx and another 1 or 2 percent cash back from your credit card to help cover your eBay and PayPal fees.  It takes you only minutes to fulfill an order that you don’t have to store in inventory or purchase in advance, and if you can make a $10 profit for minutes of your time then you are on the right track.

This past month I have discovered a whole new world of international selling that I will dedicate a future blog to discussing in detail.  I have seen my average profit per item increase from $15 to $20 to closer to $50 or $60 per item.  Over the years I explored the international realm of selling just a few times and after getting burned once that was enough for me. PayPal has improved their security and seller protection since then and I think every Simplx customer should take advantage of international customers to some degree.

Popularity: 20% [?]

You don’t have to look very far into forums to see discussions or rather statements from people claiming Simplx is a scam.  Frankly, I am sick and tired of all of the negative publicity and false statements that may scare people away from trying to make Simplx work for them when those people (the ones that never try it for themselves) are probably the ones that really could be blessed by what Simplx could do for them personally.  So…let’s have an open and transparent discussion about the negativity that you can find online about Simplx.  How did this happen?  Why is there so much negative publicity about a product that I stand here and claim will make you money?  I think we can better answer these questions by looking at what people are saying about Simplx.

Simplx is not a wholesale drop shipper (TRUE, Simplx is a retail drop shipper and connects you with stores that pay you a commission to resell their product and then they ship it for you)

Simplx is a rip off (maybe I’m biased here but with an option to try our program free for 7 days and get ALL your money back if you don’t like it, and pay just $40 per month if you do like it, I’m going to have to say FALSE)

Simplx is a scam (As FALSE as my dead Grandpa Wilkinson’s teeth…may he rest in peace)

Simplx is just an affiliate marketing program (TRUE! Simplx uses traditional affiliate marketing relationships and gives clients the full negotiated commission when they sell a product.  With millions of dollars of products moving through Simplx merchants, Simplx is able to negotiate top tier commissions with their contracts.  This is what Simplx clients get for their $40 per month.  In a later blog I will post my sales report tracker and you will see that this key element is the difference between breaking even [without the Simplx commission in my own eBay business] and making a $13,000 profit last month [with the Simplx commission])

Simplx can’t help you make money (umm FALSE see this post)

Simplx costs $5000 (FALSE, there are several different pricing options to get started with Simplx, just like with any company.  The majority of all Simplx clients get started with a package less than $200 and $40 per month.  Simplx products and pricing have evolved over time and we have charged clients $5000 or more in the past, but the value of what we have offered for that price has always been justified and supported.  Recently we have focused on providing much smaller price points with less one on one training and support.  As of today I have decided to reintroduce the $5000 option for a select few businesses that want one on one training and attention from me.  I can guarantee success when I hold your hand and walk you through the steps of creating a successful eBay business, but I get to choose who I work with :).  If time weren’t a limitation I wish nothing more than to provide that same service and personal attention to every Simplx client)

Simplx just sends you to websites the general public can buy from (TRUE, stay tuned for a whole blog I can’t wait to dedicate to this topic)

Simplx customer service sucks (I’m going to have to say TRUE AND FALSE.  We’ve made mistakes and left some customers feeling less than respected and appreciated in the past I’m sure.  I sat down last month with the entire company and gave an hour long presentation with one message to everyone….WE ARE A CUSTOMER SERVICE CENTRIC COMPANY.  Everyone needs to do better at providing top notch customer service….developers, salespeople, customer service reps, trainers, administrators, and me.  We can do better.  We will do better.  That is our commitment to you)

Simplx stole X dollars from me (FALSE, we don’t steal; we never have.  We have written and/or verbal record of every customer that has ever given us permission to charge their credit card for the service we offer and a corresponding record of that service being provided according to the documentation they signed.  If a customer is not happy with doing business with us, then let’s find out why and we will make them happy)

Simplx is not a member of the BBB (TRUE, the BBB is a paid membership program.  We have never paid for a membership into the BBB, but have applied for membership in the past.  Two years ago we met with the fine young ladies that run the BBB of Utah as they made a visit to our offices in Springville.  Their message to us was they would like to see us go 2 years from that meeting date with 0 unresolved BBB complaints on our record and they would approve our application for a membership.  We met that goal just recently and resubmitted our application to them.  Regardless of their decision for membership our internal commitment to our customers does not change.  YOU WILL BE SATISFIED!!!  Let us hear from you if you are not and we will make it right)

Ok, am I missing anything?  I spent a considerable amount of time tonight scouring the forums to make sure I didn’t miss any of the statements.  It is long overdue that I addressed these statements publicly.  I do have to say that there are several very colorful anonymous individuals out there that seem to have some beef with Simplx.  My message to you is, if you feel you have been wronged in anyway then please tell us who you are and let us help you.

I think this blog became more about addressing the TRUE AND FALSE statements that have been presented in the forums with so much negativity that I never really addressed some of the initial questions we posed…..but no worries…..we’ll save it for Is Simplx a Scam??? PART 2.

Popularity: 28% [?]

Last week we talked about some of the ways eBay can benefit an established web store simply by adding to your sales without having to dramatically change your marketing efforts. Selling on eBay doesn’t just have to be about increasing short-term sales, however. If done properly, it can also be a tool for leading customers to your website.

A note of caution before we go on, though: eBay has very specific policies about how sellers conduct their auctions. All of the suggestions that we give you here are fair and legal according to those policies, but if you want to adjust these techniques in any way we strongly advise you to review the Rules and Policies section on the eBay website beforehand. Getting an eBay account suspended, even temporarily, is a huge hassle.

Do Not Include Links from your Auction to your Web Store
You might be tempted to simply put a link to your online store in your auction listing. “Like what you see? Visit my store here!” YOU CAN NOT DO THIS. Such a link is a violation of eBay seller’s policies, and will probably get your account a warning or suspension. However, there are a couple of things you can do:

Informational Link
eBay allows sellers to link to outside websites that provide more information about the product they are selling. That can be an information page on your web store, as long as there aren’t any purchasing links on it. The page must provide additional information (like pictures or text) about the product.

About Me Link
Every auction you run will have a link to your eBay “About Me” page. You can use your About Me page freely to promote your online business and the products you specialize in. An upcoming snippet will be addressing how to create a good About Me page.

After-Sale Contacting
Once someone has won an auction from you, you have the opportunity to gently steer your new customer toward your web store for future purchases as long as you follow two simple rules. First: you cannot initiate contact with an eBay buyer unless they have either won an auction from you or contacted you first for some other reason. Second: When you do contact them, it can not be with an attempt to sell then any other products directly. The purpose of an after-auction contact is to thank them and verify information for shipping. There are two things that you CAN do however….

Thank You Notes
Sending a Thank You note to someone who has won an auction from you is just plain classy. A customer who feels appreciated will always be more likely to come back than one who doesn’t, especially if the note includes a small, courteous invitation to your web store.

Coupons
In the same thank you note, you could include a coupon that emphasizes what a valuable customer they are to you. This will encourage your eBay customer to not only visit your store, but also to buy from you again in the future.

Popularity: 39% [?]

Why Sell on eBay? (Part 1)
We talk a lot about new web-based businesses using eBay to springboard them into early success, but what about more mature businesses? If your website is already bringing you sales, is there really any sense diverting time and effort to auctioning things on eBay?

To answer that question fairly, we can start by looking at what the largest advantages are that eBay offers to a new business. Do those advantages carry over to an established one?

Advantage #1: eBay is a Huge Marketplace
One of the nicest things about the eBay marketplace is that it doesn’t care whether a seller represents a multi-million dollar company with divisions all over the world, or a single person selling something out of their garage. Whether big or small, everyone selling products on eBay starts on an even footing. This means that every eBay seller has a fair shot at one of the largest markets in the world.

And what a market it is! eBay’s Third Quarter Financial Report for 2007 indicates that there are over 257 million registered users on eBay and that sellers on eBay made more than 14.3 billion dollars in the third quarter of 2007 alone. That’s a lot of commerce by any standard, but it’s even more impressive when you consider how easy it is to participate in. Selling on eBay is as easy as creating an account and posting an auction, and it’s easy for new businesses as well as more seasoned ones.

Advantage #2: eBay brings Its Own Customers
Marketing is the biggest challenge of any online entrepreneur. Competition is fierce, and getting potential customers to even know about your online store takes skill and hard work. No matter how good your product is, how competitive your prices are, or how well your website is put together, no one will ever buy from you if they don’t find your store.

With eBay, a lot of this problem is avoided up front. eBay is the most recognized name in the world of online shopping; it’s the first (and last) stop for literally millions of shoppers. If you create your eBay auction properly, potential customers will come straight to you, already looking for the product you are selling.

Advantage #3: Sales through eBay Can Help Point Potential Customers Toward your Online Store
Selling a product on eBay doesn’t have to just be about a single auction. Although eBay does have specific rules about how you can advertise your web store, it is still possible to point your eBay customers to your store and comply with all of the regulations. Although we’ll discuss the specifics of this more next week, it’s important to realize now that many successful online entrepreneurs find customers through eBay sales they are conducting at the same time they are running their web store.

Mature Online Businesses and the eBay Potential
All three of these advantages can be applicable to online entrepreneurs, whether their web store is three weeks old or three years old. Selling on eBay can increase your sales without a huge investment of time and energy and without altering your web store’s marketing strategy. Next week we’ll talk more specifically about ways to magnify these advantages by also using your eBay sales to direct additional traffic to your web store.

Popularity: 50% [?]

Simplx.com launched an affiliate program last week that pays a 75% commission to affiliate partners for referring new Simplx applicants via the Simplx Broker Application page. As this is a new marketing initiative we are very interested in receiving feedback from affiliate partners to increase the value and appeal of the offering for affiliates. Please send feedback regarding this program to feedback@simplx.com.

Popularity: 86% [?]

Welcome to the new Simplx Blog. It is somewhat curious when I think about Simplx as a high tech company on the leading edge in many ways of pioneering new technologies and concepts, yet, we just now are getting into the seasoned technology of blogging. I will be the first to admit when I see something of value in the high tech world, even if we are slow to fully harness its advantages within our own organization, but for now I will have to rely on the old refrain, “better late than never.” We are excited to utilize the new Simplx blog as a functional tool to help us make the Simplx product better.

Here is a short list of what we are hoping to accomplish with the new Simplx Blog:

• Introduce new ideas and concepts to our customers before we develop them
• Get feedback from our customers regarding newly launched features
• Provide an open forum for discussion of Simplx.com between customers and management
• Create more transparency for the public into the internal operations of Simplx
• Communicate to customers newly added and removed merchants and changes in merchant commissions
• Give Simplx management the opportunity to speak directly to Simplx clients, resolve concerns and highlight successes

We are planning on providing fresh content on a regular basis to the new Simplx blog so in effort to be concise and not completely bore you with our first post I conclude my remarks.

Popularity: 75% [?]